Tuesday 13 January 2015

Google Joins Flight Bookings Business in India

Internet giant Google Inc. launched flight searches in India, intensifying competition in the online travel bookings space.

In a statement in its official blog, Google said “Now, you can search directly for flights within Google or access google.co.in/flights to quickly find, compare and book flights from your mobile device, tablet or desktop,”.

Google service redirects users to the concerned airline’s booking page, which enables consumers to avoid the commission paid to the travel agent. A flight search service such as Google usually earns revenue through clicks and lead to airline or hotel booking sites along with contextual display advertising.

The Indian online travel market will be worth some $12.6 billion by 2016, travel consultancy firm PhocusWright estimates. “It will be interesting to see how Google navigates its users across vendors’ mobile sites and apps, something which even the largest metasearch players are trying to solve,” said Chetan Kapoor, research analyst (Asia Pacific) at PhocusWright.

Despite Google’s strength in web searches, the success of flights and hotel search products is dependent on not only integration with key airlines and intermediaries in the country but, most importantly, displaying dynamic fares and supporting multiple—perhaps even complex—itineraries, which have propelled OTAs ahead of the curve when it comes to online travel bookings, Kapoor said.

In a related development, Goibibo said it has become the first Indian website to partner with Google for its flight search feature. “Goibibo.com is the first OTA in India to partner with Google for flight search. This is in line with our philosophy and core differentiation of delivering the fastest booking experience to our travellers,” said Ashish Kashyap, founder and chief executive officer of ibibo Group, which owns Goibibo.com and redBus.in, a bus ticketing service.

Cleartrip.com, Makemytrip.com, Yatra.com, ezeego1.co.in and Goibibo.com are among the top online travel agencies in India. Google’s new service also competes with ixigo.com, another popular flight search service.


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