Internet and operating system giant Microsoft has
sued an Indian company along with several other entities alleging that they
misused its name and registered trademarks while providing fraudulent technical
support services to unsuspecting consumers.
Microsoft's Digital Crimes Unit filed a civil
lawsuit earlier this month in federal court in the Central District of
California for unfair and deceptive business practices and trademark
infringement against C-Cubed Solutions, which is a "private business company
formed under the laws of India", Omnitech Support based in California and
Florida-based Anytime Techies along with two other individuals.
According to the lawsuit, C-Cubed is a "private
company associated under the laws of India." Its directors include Marc
Haberman, Rachel Eilat Haberman and Jay Wurzberger.
C-Cubed is a subsidiary of California-based Customer
Focus Services (CFS) and "operates the mail server by which CFS'
fraudulent technical support businesses communicate with customers,"
according to the lawsuit.
Microsoft is demanding a jury trial and seeking
permanent injunction to restrain and enjoin the defendants from infringement of
Microsoft's registered trademarks and from directly or indirectly engaging in
false advertising or promotions regarding the quality or security of Microsoft
software.
The technology giant alleged in the lawsuit that the
defendants used and misused the Microsoft name and its registered trademarks
without authorization in connection with the provision of phony technical
support services.
Since May 2014, Microsoft has received over 65,000
customer complaints regarding fraudulent tech support scams. It said tech
support scammers do not discriminate and will go after anyone and not
surprisingly senior citizens have been among the most vulnerable.
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